{"id":273,"date":"2020-12-03T20:01:13","date_gmt":"2020-12-03T20:01:13","guid":{"rendered":"https:\/\/oqtacore.com\/app\/?p=273"},"modified":"2022-11-23T12:41:43","modified_gmt":"2022-11-23T12:41:43","slug":"customer-experience-management-platform","status":"publish","type":"post","link":"https:\/\/oqtacore.com\/blog\/customer-experience-management-platform\/","title":{"rendered":"Customer Experience Management platform"},"content":{"rendered":"<h2><span class=\"ez-toc-section\" id=\"Description\"><\/span>Description<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>An online app that enables a shopping center to send customized questionnaires to its visitors, seeking feedback about quality\u00a0 of service and measuring NPS.<\/p>\n<p>It is an enterprise solution that allows to have multiple user access levels,\u00a0 measure analytics of responses and even\u00a0 compare historical data.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Client\"><\/span>Client<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Client: a large shopping center in Moscow with monthly visitor rate of 600k. They constantly conduct promotions in which visitors of the shopping center participate. Their task is to interview customers as lightly as possible on various occasions, to improve the services provided, stores variety and location. This shopping center prides itself on the quality of its services and is constantly working on this.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Details\"><\/span>Details<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>MVP budget: $62k<\/p>\n<p>Project length: 4 months<\/p>\n<p>Tech stack: C#, Javascript, Vue.js,\u00a0 Microsoft SQL Server<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Description An online app that enables a shopping center to send customized questionnaires to its visitors, seeking feedback about quality\u00a0 of service and measuring NPS. It is an enterprise solution that allows to have multiple user access levels,\u00a0 measure analytics of responses and even\u00a0 compare historical data. Client Client: a large shopping center in Moscow [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_mo_disable_npp":"","yasr_overall_rating":0,"yasr_post_is_review":"","yasr_auto_insert_disabled":"","yasr_review_type":"","footnotes":""},"categories":[1],"tags":[23],"class_list":["post-273","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-case-study"],"acf":{"image":274},"yasr_visitor_votes":{"number_of_votes":0,"sum_votes":0,"stars_attributes":{"read_only":false,"span_bottom":false}},"_links":{"self":[{"href":"https:\/\/oqtacore.com\/blog\/wp-json\/wp\/v2\/posts\/273","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oqtacore.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/oqtacore.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/oqtacore.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oqtacore.com\/blog\/wp-json\/wp\/v2\/comments?post=273"}],"version-history":[{"count":9,"href":"https:\/\/oqtacore.com\/blog\/wp-json\/wp\/v2\/posts\/273\/revisions"}],"predecessor-version":[{"id":961,"href":"https:\/\/oqtacore.com\/blog\/wp-json\/wp\/v2\/posts\/273\/revisions\/961"}],"wp:attachment":[{"href":"https:\/\/oqtacore.com\/blog\/wp-json\/wp\/v2\/media?parent=273"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/oqtacore.com\/blog\/wp-json\/wp\/v2\/categories?post=273"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/oqtacore.com\/blog\/wp-json\/wp\/v2\/tags?post=273"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}